Getting started with your new Hot Spring Spa
Thank you for your purchase! There are many benefits of Hot Tub ownership, and we are here to make the process of getting started an easy an enjoyable experience for you. We have compiled some helpful Product Manuals and Pre-Delivery Guides to make getting ready for your NEW Hot Tub easier!
If you haven’t already, please take a few moments to fill out a Pre-Delivery Form. This form is designed to make delivery of your new hot tub a smooth and simple process.
We think you’re going to LOVE your new Hot Tub, and we can’t wait to deliver it to you!
What is delivery day like?
Your Hot Tub delivery day is an exciting one, and with your help it will be an easy and stress-free event.
The best way to ensure there are no unexpected hiccups during delivery is to be as detailed as possible when filling out your Pre-Delivery Form.
Watch the video to get a sense of what your delivery day might include.
Hot Tub Planning Booklets
The following Planning and User Guides are designed to help you prepare the site and understand the Electrical Hook Up for your New Spa.
If you would like someone to go over the Pre-Delivery Steps and Processes in more detail, a member of our Sales Team would be happy to assist.
Artesian Spas Planning Guide
The Artesian Spas Pre-Delivery and Planning Guide will provide you with the information you will need to ensure the safe, secure, and timely delivery of your new spa.
Artesian Spas Pre-Delivery Guide
Artesian Spas Owner’s Manuals
Click on the owner’s manual to access the complete manufacturer’s owner’s manual for your Artesian Spa. We recommend downloading it and saving it for future reference.
Island Spas Owner’s Manual
South Seas Spas Owner’s Manual
Garden Spas Owner’s Manual
Elite Spas Owner’s Manual
Island Elite Spas Owner’s Manual
Hot Tub Services
We proudly offer services and support throughout your hot tub ownership experience.
Our online storefront is a great way to make sure you never run out of water care items or filter cartridges. We also offer hot tub cleaning and maintenance services so you never need to spend a weekend cleaning or maintaining your spa. And should your spa ever need it, we are an authorized Hot Spring repair center.